Terms and Conditions

Introduction to the Terms of Use Agreement:

Taqni Telecommunications and Information Technology Company (Fal WhatsApp) welcomes you and informs you that below you will find the terms and conditions governing your use of this store and all the legal implications arising from your use of the store's services via the internet through Fal WhatsApp. Any person's use of the store, whether as a consumer of the store's services or products or otherwise, constitutes their acceptance and agreement, with full legal capacity, to all the articles and provisions of this agreement. This agreement confirms your commitment to its terms and conditions and applies to all types of transactions between the consumer and the store. This agreement becomes effective and binding upon your acceptance and registration with the store, in accordance with Article 10 of the Saudi Electronic Transactions Law.

Article 1 - Introduction and Definitions:

The above preamble is an integral part of this agreement. Below you will find the meanings and definitions of the key terms used in this agreement:

1- (The Store): This refers to all the activities of Taqni Telecommunications and Information Technology Company (Fal WhatsApp) on the Internet, whether through a website or via the Fal WhatsApp API platform.

Article Two - Consumer Legal Capacity:

2- (Consumer): The person who deals with the store with the aim of obtaining products or services provided by Taqni Telecommunications and Information Technology Company (Fal WhatsApp) through the channels available to him.

3- (The Agreement): This term refers to the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement.

Article Three - Nature of the Obligation:

1- The store’s commitment to the consumer or consumers is to provide (the service or product).

2- The store may provide other services such as after-sales services or other related services, depending on the nature and type of (service or product) required by the consumer.

Article Four - Usage Guidelines:

1- The consumer is obligated to use the store’s electronic platform in accordance with public morals and the regulations in force in the Kingdom of Saudi Arabia.

2- When purchasing a service or product from this store, the consumer undertakes not to use this service or product in a manner that violates public morals and the regulations in force in the Kingdom of Saudi Arabia.

Article Five - Accounts and Registration Obligations:

By applying for membership in this store as a user, you agree to disclose specific information and choose a username and password to use when accessing the store's services. By doing so, you agree to the following:

1- You are responsible for maintaining the confidentiality of your account information and password, and you agree to immediately inform this store of any unauthorized use of your account information with the store or any other breach of your confidential information.

2- The store shall in no way be liable for any loss that may be incurred by you, directly or indirectly, morally or materially, as a result of disclosing the consumer’s name or password information.

3- You commit to using your account or membership with the store yourself, as you are fully responsible for it. If someone else uses it, this is evidence that you have authorized them to use the store in your name and on your account.

4- You agree that when using the store, you will use it with all seriousness and integrity.

5- You agree to disclose true, correct, up-to-date, complete and legal information about yourself as required during registration with the store and you agree to update your data if it changes in reality or if the need arises.

6- Our store is committed to handling your personal information and contact details with complete confidentiality.

7- If it becomes clear to the store that you have disclosed information that is untrue, incorrect, outdated, incomplete, illegal, or contrary to what is stated in the User Agreement, the store has the right to suspend, freeze, or cancel your membership, store, and account on the platform, without prejudice to the store’s other rights and legitimate means of recovering its rights and protecting other consumers.

8- In the event of non-compliance with any of the above, the store management has the right to suspend or cancel your store or membership or block you from accessing the store's services again .

Article Six - Electronic Communications and Official Means of Communication:

1- The parties to this agreement agree that communication will be via (phone call, WhatsApp, SMS text messages) or via the email address registered on the platform.

2- The consumer agrees that all agreements, declarations, statements and other communications provided electronically are equivalent to their written counterparts, and are a stand-alone argument in meeting regulatory and legal requirements.

3- The consumer agrees to receive promotional messages, offers, advertisements and news from the store via mobile number or email through WhatsApp, SMS messages, phone calls and other means. He also agrees to the possibility of contacting him and informing him of any provisions relating to this agreement or relating to dealing with him through the store management broadcasting general messages that are sent to all consumers or to specific users of the store.

Article Seven - Amendments to the User Agreement and Fees:

1- If any article or clause in this agreement is cancelled or becomes invalid, this shall not invalidate the remaining articles, clauses, rules, and provisions of this agreement, which shall remain in effect until further notice from the store management.

2- This agreement - which is amended from time to time as required - constitutes the mechanism for work, understanding and agreement between (the consumer) and (the store).

3- The store may charge some consumers fees depending on the offers, products or services they request, or on the fees or taxes imposed by the state on the nature of the product or service.

4- The store reserves the right to add, increase, decrease or deduct any fees or expenses in accordance with the terms and conditions of the User Agreement, from any consumer, regardless of the reason for their registration.

Article Eight – Payment and Settlement Services in the Store

1- The store, through its partners, provides a payment and settlement system in the store, which can be done entirely online through the payment options available on the store or through any payment method that the store provides from time to time.

2- The store is committed to setting the price of the service or product it offers in its store according to the commonly accepted market value.

3- The store is obligated to provide invoices, receipts, and delivery notes for all amounts and profits generated in its store, and is obligated to give the consumer an invoice for their purchase of a service or product.

4- The store is committed to providing the accounting specifications commonly accepted in its online store, in accordance with the provisions of this agreement, and in light of the legal, economic, commercial and regulatory interests in this arrangement.

Article Nine – Intellectual Property:

1- The intellectual property rights of the store are fully owned by the store, whether they were owned by them before or after the establishment of this electronic platform.

2- The consumer respects the intellectual property rights of the store, which include the store's name itself and other words, logos and symbols belonging to or displayed on the store, as every right that follows the store's name is a right that is fully owned by the store's intellectual property.

Article Ten - Store Liability:

1- Taqni Telecommunications and Information Technology Company (Fal WhatsApp) is committed to conducting its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.

2- Taqni Telecommunications and Information Technology Company (Fal WhatsApp) shall not be liable in any way for compensation or payment of fines for any damages or losses resulting directly or indirectly, in particular or incidentally, or from the blocking of the consumer’s subscription number by Meta, the operator of the WhatsApp application, when using the service or program.

3- Taqni Telecommunications and Information Technology Company (Val WhatsApp) shall not be liable for any claims arising from errors or negligence, whether resulting directly, indirectly, incidentally, or through the consumer or any third party such as shipping companies.

4- Taqni Telecommunications and Information Technology Company (Fal WhatsApp), its employees, owners, and representatives undertake that the (product or service) is sound, legitimate, and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia, and that it is used for legitimate purposes.

5- Taqni Telecommunications and Information Technology Company (Fal WhatsApp) shall not bear any financial claim or service provision in the event that money is transferred to the company’s bank account from the customer and he does not submit a subscription request through the company’s platforms within 15 days from the date of transfer of the amount.

Article Eleven - Restriction of Access or Membership:

The store may suspend or cancel a consumer's membership or restrict a consumer's access to the platform's services at any time, without notice, for any reason, and without limitation.

Article Twelve - Applicable Law or Regulation:

This User Agreement is governed by and construed in accordance with the laws, regulations and legislation in force in the Kingdom of Saudi Arabia, and is subject in full and completely to the regulations in force with the authorities in the Kingdom of Saudi Arabia.

Article Thirteen - General Provisions:

If any provision or clause of this User Agreement is canceled or becomes invalid, such cancellation or invalidation shall not affect the validity of the remaining provisions and clauses of this User Agreement, which shall remain in effect until further notice from the store management.

Article Fourteen - Applicable Law or Regulation:

This User Agreement - which may be amended from time to time as necessary - constitutes the user agreement, operating mechanism, understanding, agreement, and contract between the store and the consumer. Both parties to this agreement agree that the following shall be taken into consideration:

1- Arabic is the language to be used when interpreting the provisions of this agreement, or when translating it into another language.

2- All prices displayed for the store’s services or products may be modified from time to time.

3- The promotional or marketing offers that the store may put forward are temporary offers, as the store has the right to modify or stop these promotional or marketing offers at any time.

4- The parties to this agreement are committed to dealing with each other in a manner that does not violate the Sharia rules, regulations and laws in force related to the nature of the transaction between the store and the consumer.

5- This User Agreement may only be cancelled by a decision issued by the store management.